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home > Partners Club FAQ

Frequently Asked Questions

Got a question about Partners' Club? 
Find answers to the most frequently asked questions on the list below.

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How long does it take to have the Partner's Club Card delivered?
Direct delivery at the "Buffalo Bill's Wild West Show... with Mickey and Friends!" desk or within 30 days by mail, if all the required documents and forms are provided.


Can I order the Partners' Club card by mail? 
You can order the Partner's Club card by mail since February 2011. Please refer to the section "How to get the Partners? Club card" and follow the instructions. 


What is the validity of the card? 
The card is valid two years after the date of creation.


What should I do if have lost my Partners' Club card? 
You should inform by e-mail the Corporate Alliances department of the lost or the robbery, as soon as possible to the followings address: dlp.partenaires@disney.com 
In either case, the responsibility of Euro Disney can not be committed.


How can I book a restaurant or a spectacle?

  • Restaurants:
    Up to 2 months prior to your arrival date, by calling our Dining Reservation Service at: +33 1 60 30 40 50.
    Upon your arrival, through the reception desk at your hotel or at the restaurant directly.
  • Spectacle:
    For Dinner-Show directly at the "Buffalo Bill's Wild West Show... with Mickey and Friends!" desk, or by calling +33 (0)1 60 45 71 00.      


How can I go to the "Buffalo Bill's Wild West Show... with Mickey and Friends!", at the Disney Village?
Click on the interactive map of the Disney Village in the menu on the left.


What is the timetable for the "Buffalo Bill's Wild West Show... with Mickey and Friends!", desk in Disney Village? 
Opening hours (subject to change):

  • 9h45 - 21h45 on Monday, Tuesday, and from Friday to Sunday
  • closed on Wednesday and Thursday
  • Information on +33 1 64 74 76 70 during the week 


If you do not find an answer to your questions, contact us:
 dlp.partenaires@disney.com

 

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